Terms and Conditions for All Packages:

  1. Your agreement is with us, KB Consultancy Limited, a private company limited by guarantee, registered in England & Wales (Company No.11215823  VAT No. 288 1980 51).
  2. These terms and conditions form part of your agreement with us so please read through all terms before clicking on the link to sign up.
  3. All our packages are monthly subscription packages. In these terms and conditions, monthly means every calendar month. A full calendar month starts on the first day of the calendar month and finishes at the end of the last day of that calendar month. When we refer to month in these terms and conditions, we mean a full calendar month.
  4. When you sign up to purchase a subscription package, you will need to make payment prior to receiving any content/training as detailed in the relevant package.
  5. You cannot access any material until you have ticked the acceptance to these terms and conditions and made payment.
  6. If you join part way through a month, we will work out any proportional monthly fees that may apply and charge accordingly and the following month, the total fee shall be debited from your account.
  7. As stated above, all our packages are monthly agreements. The monthly subscription fee you pay will depend on the type of package you choose, the payment option you select and the minimum number of complete months you commit to be a member for.
  8. You must pay your monthly membership fee in advance every month by direct debit.
  9. You must sign a direct debit mandate form at or prior to the start of your membership and we will take your payment on or around the first working day of each month.
  10. If you cancel your subscription following the minimum commitment period for your package, you must give 1 month’s notice so if for example, you cancel 10 May (by written notice), cancellation will take effect from 30 June. If you are within your commitment period, we will cancel your subscription from the 1st day of the month after the commitment period has finished, as long as it is at least one full calendar month in advance.
  11. We may, entirely at our discretion, accept other payment methods to start, restart, transfer or upgrade your membership.
  12. Failure to Pay:
    1. If the account details you gave us for the direct debit are wrong; or
    2. If you have cancelled your direct debit without giving us notice:
  13. We will ask you to pay by cash, debit card or credit card. If you are not within any commitment period you agreed to, we will cancel your subscription from the end of the following month and your account will remain in debt until the outstanding payment is made.
  14. While you owe us payments you will not be allowed to use any of the KB Consultancy Services or benefits under your package. You will still have to pay all monthly membership fees for the duration of the commitment period you signed up to.
  15. We may appoint a debt collection agency to collect any payments you owe us, and you may have to pay any costs associated with this, including legal and court costs and interest. Or we may choose to take the payments owed from your credit card or debit card using the credit card or debit card details you have given us and you hereby authorise us to do so.
  1. You have a legal right to change your mind within 14 days of joining and receive a refund. The 14-day cancellation period commences the day of your package start date which is the day you sign up and make the first payment. This is called the ‘cooling-off period’. If you choose to cancel within the cooling off period, we will give you a full refund.
  2. If you want to cancel your subscription within the cooling-off period, you must send your notice in writing to nana@kbconsultancy.uk
  3. We may cancel your subscription at any time by giving you one month’s notice in writing. In these circumstances, we will refund you the fee that you have paid for that month, and any fees you have paid for future months.
  4. From time to time we may change our monthly subscription fees. We will try not to change the fee more frequently than once in a calendar year, and to ensure that any change is reasonable, but we cannot guarantee this. We will tell you about any change that will apply to you, and will give you at least one full calendar month’s notice before the change comes into effect.
  5. We may, without notice to you, make reasonable changes to these terms and conditions if the changes are for the benefit of the majority of our subscription members.
  6. Where you have cancelled your subscription, you may restart it again at any time. To do so, you will need to sign a new package agreement form and set up a new direct debit with us.
  7. If you have any queries about these terms and conditions, payments or specific details to do with your package, please speak to nana@kbconsultancy.uk
  8. Liability:
    1. The services and content provided by KB Consultancy Limited as part of each package (“Content”) is provided on an “as is” basis without warranty of any kind, express or implied, including but not limited to warranties of performance, merchantability, fitness for a particular purpose, accuracy, omissions, completeness, currentness and delays.
    2. Third party content may also be included within the Content or may be accessible via links from it (“Third party Content”).
    3. The Content does not constitute legal or other professional advice and should not be relied upon as such. Any reliance on the Content is therefore solely at the user’s own risk.
    4. KB Consultancy Limited shall not be liable for:
      1. any loss, injury, claim, liability, or damage of any kind resulting from, arising out of or any way related to:
      2. any errors in or omissions in this web site and the Content;
  • any Third Party Content;
  1. your use of the Content; or
  2. your use of any equipment or software in connection with the Content; or
  3. for any special, direct, indirect, incidental, punitive or consequential damages of any kind whatsoever (including, without limitation, lawyers’ fees) in any way due to, resulting from, or arising in connection with the use of or inability to use the Content or any Third Party Content.
  1. By necessity, we will only process personal information you give us in accordance with the applicable data protection laws and the KB Consultancy Privacy Policy. You can see our full privacy policy on our website at [insert link to privacy policy]. This includes information on how we protect your information, who we are allowed to give it to and how to exercise any of your rights in relation to it.
  2. It is important that we hold the most up-to-date contact details for you. You are responsible for keeping all your personal contact details and choices for how you want to receive marketing materials up to date.
  3. Your agreement with us is governed by the laws of England and Wales. You agree that all disputes relating to your subscription and or our agreement with you which we are unable to resolve between us will be subject to the non-exclusive jurisdiction of the English and Welsh courts.
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